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FAQ

To save your time, we provided answers for your questions

How does Splashup works?

Splashup works as a suite of tools for your e-commerce stores that you choose to enable as you need for your store. You can choose to opt in for all or specific features that suit your business.

How do I get started on Shopify?

Shopify: Find it on the Shopify app Store here → Install App and that’s it! You will find an onboarding guide to help set you up.

How can I schedule a demo?

To schedule a demo, click here and follow this link to book a time that suits you here

What is zero-party data?

Zero-party data differs from the other types of data in that the customer or individual has knowingly given the data to the company that will use it. The customer gives the data actively, in contrast to the passive first-party data sources like browsing and purchasing behaviour.
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The customer intentionally gives zero-party data to the company because its use will benefit them in some way, such as to make recommendations based on their product preferences, to deliver personalised content or to adhere to communication preferences.

What if not all features suit my business?

That’s totally fine! Splashup is built in a way to precisely help you customise your store’s experience by enabling the ones that suit you most

Can I customise Splashup to my branding?

Splashup allows all e-commerce stores to customise your font, colours, and icons.

How does Splashup send communication to my customers?

Splashup sends emails automatically through our own email provider. We also provide our customers with the option to send emails via Klaviyo where you can design your own emails and preserve your own branding.

Can Splashup work on my online store?

At the moment, Splashup works with Shopify and Shopify Plus stores. If your store runs on Salesforce, Big Commerce or privately run, get in touch with our team.

What industries do you cater for?

Splashup is not specific to one specific industry! We currently cater for the Apparel & Clothing, Furniture, Beauty industries. We are constantly working on improving and expanding our reach, just get in touch with our team and tell us more about you!

What will Splashup allow me to do?

Billions of advertising dollars by retailers, neglecting a large proportion of users that drop off between consideration and purchase all for a slim 3% chance of a conversion. Ultimately, poorly guided & untailored consumer shopping journeys are the leading cause of high bounce rates, low engagement, and low conversion rates.

How long does it take to set up my store?

Splashup typically only takes less than 2 days to set up your store.
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However, the time to integrate depends on the level of customisation in app design, integrations and email design you require.

Ready to get started? Integrate SplashUp to your e-commerce.

Splashup seamlessly integrates with your tech stack and platform

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